Frequently Asked Questions

You have all the questions and we have all the answers! If there is anything you can't find here then you can call us on 0330 043 1725.

Billing FAQ's

You can call us on 0330 043 1725 to find out your previous bills or you can view your bills online via your account.

Everything we offer is paid via direct debit, but don’t worry you can add you payment methods via your account or give us a call on 0330 0431725.

This maybe due to you not giving us the correct direct debit details or can be due to your bank not accepting direct debits. If you are are un-sure give us a call on 0330 043 1725 or email us at support@premier-talk.com

This can be due to when are billing team generates your bill for the month or can be due to pro-rate services because of the date you joined us.

You can give us a call on 0330 043 1725 or drop us an email at support@premier-talk.com to speak to one of our account managers.

Payment FAQ's

Yes, you can pay for your bill online via your my account section.

Yes, you can call us and pay for your bill over the phone using your card details but don’t worry this is secure and safe and we do not store any card information.

Hello,

Get in Touch
How can we help?
So you have a query?

If you have any questions or queries that need to be cleared up, they will be listed below but if you can’t see what you are looking for then please search here to find what you need.

Search FAQ’s

Have a Question?

Ask here if you have any special queries or questions or just want to chat with one of our agents.





    Always Ready

    Call us on 0330 043 1725 and we can help with any questions you may have.

    Premier Support

    Round-the-clock technicians ready to help online or by phone.

    Live Chat

    If you don't have time to wait, then speak to one of our agents via our live chat.

    We and our partners are using technologies like Cookies or Targeting and process personal data like IP-address or browser information in order to personalise the advertisement that you see. This helps us to show you more relevant ads and improves your internet experience.

    Close